Terms and Conditions

Welcome to Boards by Erica, LLC (“Company,” “we,” “our,” or “us”). The Company operates under the brands Boards by Erica and Dining by Erica. These Terms and Conditions (“Terms”) govern your use of our website, products, services, and professional culinary experiences, including but not limited to catering services, grazing tables, charcuterie boards, private dining experiences, and culinary workshops/classes. By accessing our website, placing an order, submitting an inquiry, signing a proposal or service agreement, or purchasing any product or service from Boards by Erica or Dining by Erica, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Services Offered: Boards by Erica and Dining by Erica provide a variety of culinary products and professional services, including but not limited to: charcuterie boards, grazing tables, private dining experiences, culinary workshops and classes, and corporate and private event services. All services provided by the Company are catering service experiences. Services may be provided at private residences, client-designated venues, or third-party event spaces. The Company does not provide or host events at a company-owned venue. 

Orders, Proposals, & Booking Confirmation: All products are made to order and subject to availability. For all orders, full payment is required to confirm and secure the order. For many of our professional services, including catering, grazing tables, private dining experiences, and workshops/classes, a non-refundable deposit is required to secure the event date. Remaining balances are due in accordance with the terms outlined in the applicable proposal or service agreement. Typically, no later than fourteen (14) days prior to the scheduled event unless otherwise stated in the applicable agreement. Quotes, proposals, invoices, and service agreements are valid only for the time period stated within the document. Event dates and services are not guaranteed until payment and signed agreements (if applicable) are received. The Company reserves the right to withhold or cancel services if required payments are not received by the specified due dates.

Event Details & Client Responsibilities: Clients are responsible for providing accurate and complete event information, including but not limited to: event date and time, event location, guest/participant count, delivery or pickup instructions, venue requirements or restrictions, dietary restrictions and allergies, and access instructions and parking information. Any changes to event details must be communicated as soon as possible. Changes requested after the confirmation deadlines, typically fourteen (14) days prior to the scheduled event, may incur additional fees and are subject to availability. Clients are responsible for: securing and confirming event locations; obtaining any necessary venue approvals or permits; ensuring the event space is safe, clean, and suitable for service; providing adequate workspace, lighting, ventilation, and access to utilities, when applicable; and ensuring safe and reasonable access for Company staff. The Company is not responsible for delays, limitations, or inability to perform services resulting from: venue restrictions or policies; delayed or restricted access; inadequate facilities, utilities, or kitchen infrastructure; inaccurate or incomplete information provided by the Client; and parking limitations or logistical barriers. Additional fees may apply for extended wait times, difficult access, delays, major logistical changes, or substantial deviations from agreed-upon event details.

Menu Items, Product Availability, & Presentation: All products and menus are subject to ingredient and seasonal availability, as well as sourcing conditions. The Company reserves the right to make substitutions of equal or greater quality when necessary. Because all products are handcrafted and styled individually, the final product presentation may vary from photographs displayed on our website, social media accounts, marketing materials, or previous orders. Menu modifications may be accommodated prior to applicable event deadlines, typically fourteen (14) days prior to the scheduled event, and may result in pricing adjustments.

Guest Counts & Participant Counts: Final guest/participant counts must be confirmed no later than fourteen (14) days prior to the scheduled event unless otherwise stated in the applicable agreement. Increases in guest/participant count may be accommodated at the Company’s discretion and may result in additional charges. Decreases in guest/participant count will not reduce the total contracted amount once the full payment has been paid. 

Estimates, Proposals, & Service Agreements: Any proposal, invoice, quote, estimate, or service agreement issued by the Company is incorporated into these Terms by reference. If a Client executes a separate proposal or service agreement with the Company, the terms of that signed agreement shall control in the event of any conflict with these Terms. The Company reserves the right to correct pricing errors, clerical errors, or inaccurate quotations at any time, before or after final payment.

Payment Terms: All prices are subject to applicable taxes, service charges, and additional approved fees. Professional services may include a service charge as outlined in the applicable proposal or agreement. Late payments may result in additional fees, service cancellation, or forfeiture of previously paid amounts. The Company reserves the right to refuse or discontinue services if payment obligations are not satisfied.

Service Timing & Performance: The Company will make reasonable efforts to perform services within estimated service windows, setup timelines, and event schedules; however, exact timing, pacing, and duration are not guaranteed. Service flow may vary based on: event conditions, venue access, kitchen conditions, guest interaction, group size, participation level, and traffic, weather, or logistical conditions. The Company shall not be liable for delays caused by circumstances outside its reasonable control.

Cancellation & Rescheduling Policy: Due to the customized and perishable nature of our products and services: all payments made are non-refundable; requests to reschedule are considered on a case-by-case basis and are subject to availability; approval of a rescheduled event date is at the Company's sole discretion; orders cannot be canceled, refunded, or exchanged once paid in full; and orders not received during the designated pickup or delivery window may be canceled without refund. The Company reserves the right to issue credits, partial refunds, or alternative accommodations at its sole discretion.

Setup, Cleanup, Breakdown, & Post-Event Responsibilities: Setup, cleanup, breakdown, takedown, trash removal, dishwashing, and post-event cleaning services are not included unless specifically stated in the applicable proposal or agreement. Clients remain responsible for food setup, venue cleanliness, waste disposal, and post-event conditions unless additional staffing or cleanup services have been contracted.

Delivery, Pickup, & Service Fulfillment: The Company offers service fulfillment options, including: client pickup, drop-off delivery, delivery with on-site setup, full-service catering experiences with staffing, private dining experiences, and workshops and classes. The availability of fulfillment options depends on the selected service and the associated proposal or agreement.

• Client Pickup Orders: Clients are responsible for arriving during the designated pickup window at the designated location as set by the Company. Once an order has been picked up, the Client assumes full responsibility for transport, storage, handling, and food safety.

• Drop-Off Delivery Orders: A Client or designated representative must be present to receive delivery. Responsibility transfers to the Client upon completion of delivery. If no individual is present during the designated delivery window, the order may be canceled without a refund due to the perishable nature of the products.

• Delivery with On-Site Setup: Setup services include only the services and styling specifically outlined in the applicable proposal. Clients are responsible for ensuring that setup areas are clean, accessible, and ready upon arrival.

Transfer of Responsibility: Responsibility for products, food, rentals, and delivered items transfers to the Client upon pickup by the Client, completion of drop-off delivery, or completion of on-site setup. After transfer of responsibility, the Company is not liable for product damage, contamination, spoilage, theft, misuse, improper storage, or food safety issues.

Staffing, Rentals, & Equipment: Staffing, rentals, plateware, silverware, glassware, cookware, heating equipment, refrigeration, and specialty equipment are not included unless specifically stated in the applicable proposal or agreement. When rental items are provided, clients are responsible for returning all items in their original condition, and replacement/repair fees may apply for damaged, missing, or unreturned items. The Company is not responsible for providing full kitchen infrastructure or large appliances. Clients are responsible for ensuring that any client-provided or venue-provided equipment is functional, safe, clean, and suitable for use. The Company is not liable for issues arising from inadequate or malfunctioning equipment supplied by a client or venue.

Workshops & Classes: Workshops and classes are guided culinary experiences that may include hands-on participation. Participation is voluntary, and all participants assume responsibility for engaging safely and respectfully. Workshop and class curriculum, recipes, techniques, pacing, and instructional structure are determined at the Company’s professional discretion. While client preferences may be considered, the Company retains full authority over the instructional format and culinary curriculum.

Assumption of Risk: Clients and participants acknowledge that culinary events and food-related experiences involve inherent risks, including but not limited to: cuts and burns, slips and falls, use of kitchen tools and equipment, foodborne illness, allergic reactions, and injuries related to participation in culinary activities. By participating in any Company service, workshop, class, or event, Clients and participants voluntarily assume all associated risks.

Food Safety & Handling: Due to the perishable nature of food products, the Company is not responsible for food quality or safety after client pick-up, drop-off delivery, or on-site setup. Clients assume full responsibility for proper food storage, handling, serving, and disposal after this time. The Company may provide food handling guidance before or during the event, and Clients agree to follow such guidance.

Allergies & Dietary Restrictions: Clients are responsible for communicating all allergies, dietary restrictions, and food sensitivities in advance, no later than fourteen (14) days prior to the scheduled event. While reasonable precautions are taken, all products are prepared in environments where common allergens may be present, including but not limited to: nuts, dairy, gluten, soy, shellfish, and eggs. The Company cannot guarantee an allergen-free environment and is not liable for allergic reactions, sensitivities, or food-related illnesses. 

Alcohol (If Applicable): If alcohol is present and permitted at an event, all participants and guests consuming alcohol must be of legal drinking age. Clients assume responsibility for guest and participant alcohol consumption, and the Company is not liable for incidents, injuries, damages, or claims related to alcohol use.

Right to Refuse or Discontinue Service: The Company reserves the right to refuse, suspend, or discontinue services at any time if, in its reasonable judgment: conditions are unsafe or hazardous; staff safety is compromised; harassment, discrimination, or inappropriate behavior occurs; excessive intoxication or disruptive behavior is present; required access to the event space is unavailable; payment obligations are not satisfied; or the Client violates these Terms or any signed agreement. In such cases, services may be terminated without refund, and Clients remain responsible for all contracted amounts.

Third-Party Venues & Vendors: If the Company provides venue recommendations or assists in connecting Clients with third-party vendors or venues, such recommendations are provided solely as a courtesy. The Company is not responsible for third-party venue operations or policies; vendor performance; venue restrictions or failures; or actions or omissions of third parties. Clients are solely responsible for reviewing and complying with third-party agreements.

Photo & Media Release: Unless otherwise requested in writing prior to the event, Clients grant permission for the Company to photograph and/or capture video of: food presentation, event setup, workshops and classes, and general event atmosphere. Such media may be used for: marketing, social media, website content, promotional materials, and portfolio purposes. The Company will make reasonable efforts to respect requests to avoid identifying guests/participants.

Intellectual Property: All website content, branding, logos, menus, photographs, graphics, written materials, recipes, and marketing materials associated with Boards by Erica, LLC, including the Boards by Erica and Dining by Erica brands, are the intellectual property of the Company unless otherwise stated. No content may be copied, reproduced, distributed, modified, or used without prior written consent.

Website Use: By using this website, you agree not to: use the website for unlawful purposes; attempt to interfere with website functionality or security; submit false or misleading information; or copy or misuse website content or branding. The Company reserves the right to restrict or terminate access to the website at its discretion.

Limitation of Liability: To the fullest extent permitted by law, the Company shall not be liable for: indirect damages, consequential damages, special damages, lost profits, emotional distress, event interruptions, property damage, or injuries caused by third parties or venue conditions. The Company’s total aggregate liability arising from any claim related to products or services shall not exceed the total amount paid by the Client for the applicable order or service. Nothing in these Terms limits liability for fraud, willful misconduct, or gross negligence where prohibited by law.

Indemnification: Clients agree to indemnify, defend, and hold harmless Boards by Erica, LLC, including its brands, owners, employees, contractors, and representatives from any claims, damages, liabilities, losses, expenses, or legal fees arising out of: event participation, venue conditions, guest actions, improper food handling after service, breach of these Terms, and violations of law by the Client or event participants.

Force Majeure: The Company shall not be liable for delays, interruptions, or inability to perform services due to circumstances beyond reasonable control, including but not limited to: acts of God, severe weather, natural disasters, illness, government restrictions, public emergencies, labor shortages, transportation interruptions, and power outages.

Governing Law: These Terms shall be governed by and interpreted under the laws of the State of Washington. Any disputes arising under these Terms shall be resolved exclusively in courts located within the State of Washington.

Chargebacks & Payment Disputes: Clients agree not to initiate improper chargebacks or payment disputes for services, deposits, products, or events that were provided in accordance with these Terms or any signed agreement. In the event of a payment dispute, the Company reserves the right to provide signed agreements, invoices, communications, photographs, delivery confirmations, and other documentation to financial institutions or payment processors. Clients remain responsible for any unpaid balances, chargeback fees, collection costs, legal fees, or administrative expenses incurred as a result of improper payment disputes.

Changes to These Terms: The Company reserves the right to update or modify these Terms at any time. Changes become effective immediately upon posting to the website. Continued use of the website or services after updates constitutes acceptance of the revised Terms. These Terms and Conditions were last updated on 5/13/2026.

Contact Information: For questions regarding these Terms and Conditions, please contact us via our website inquiry form or our official email addresses. By purchasing products or services from Boards by Erica, LLC, including services marketed under the Boards by Erica or Dining by Erica brands, you acknowledge and agree to these Terms and Conditions. If you have any questions or concerns about our Terms and Conditions, please get in touch with us at info@boardsbyerica.com or info@diningbyerica.com.